Grumpy’s Restaurant Featured On The Restaurant Rockstar's Podcast
Host: Roger Beaudoin
Savvy Operators Rock Their Restaurant Business!
There are operators who are running restaurants and those who are running businesses, these are two very different approaches.
In this episode of the Restaurant Rockstars Podcast, I’m speaking with Dan DeLeon of Grumpy’s Restaurant Company, a full-service breakfast, lunch & brunch concept that is really rocking it.
This winning franchise starting with a tired restaurant that had a good name but had changed hands a few times and needed a complete makeover.
Dan and his wife Morgan, who is the V.P. of Operations, used their prior experience to work “On” their business and not just in it. Now they have a big picture outlook on steady future growth as they continue to add new units to their company!
Watch or listen as Dan talks about:
The importance of business acumen and prior restaurant experience to grow a concept.
Having a vision for what could be and then methodically executing all the details.
Going home every day after 2 PM to family and not being “tied” to the operation.
Grumpy’s winning restaurant company culture and core values.
Knowing your customer and honoring their values and expectations
How Grumpy’s maintains margins while keeping prices reasonable
Keeping ticket times in line and maximizing table turns
Their successful retail merchandise program as a “brand builder”
And of course, being family friendly and always “giving the people what they want”!
Don’t miss this episode, go out there and ROCK your Restaurant!
Roger
For more information, visit: www.GrumpysRestaurantCo.com/Grumpys-Blog
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